A few recent months have shown that when you are absent online, you can be totally absent in the market as well. The swiftly changing market makes retailers respond and reorient. Under given circumstances, e-commerce has appeared in a different perspective. The market participants – owners of e-shops – have to inevitably review their tools, the e-commerce process and strengthen their capacities and efficiency of performance in this area. As retail companies not offering online stores before must appear there.
E-commerce is a complex activity whereof all stages, including the assortment, the e-shop itself, clear navigation, smooth shopping process and everything that happens after clicking “Buy“ – efficient order collection, planning of delivery and safe ways of delivery of goods, play important role in the customer satisfaction.
The retail technology company StrongPoint and developers of e-commerce solutions E-Bros start a partnership to ease the burden of traders in the creation and optimization of their e-commerce. Having accumulated competences and best practices in Finland during more than 30 years of activity and in Lithuania during 10 years, E-Bros offers all necessary services related to e-shop development, improvement and integration into business and warehouse management systems. Opportunities of the existing solution in the B2B market allow optimizing internal processes in the sales departments, facilitate the process of ordering configurable products. In turn, StrongPoint gives their hand in organizing the process after ordering goods online, starting with software and hardware for smooth and efficient picking of the ordered items, tools for planning delivery and ending with innovative technologies for picking up goods (retail parcel lockers, stationary and mobile grocery lockers).
The goal of the partnership is to meet faster, more reliably and productively all the needs of the retailers that are online or planning to be present there. All solutions, work, services and necessary integrations are delivered from the same hands – just one source and contact to develop e-commerce.
“Changes in consumer behaviour also require a quick response from all stakeholders including retailers, technology developers, suppliers and integrators. We seek to meet the dynamic market need and to accelerate customer processes. Cooperating with E-Bros we will be able to offer an even wider package of qualitative solutions and services ensuring fast and comprehensive development of e-commerce, which, we believe, will soon be marked by the implementation of new successful projects,“ says Rimantas Mažulis, SVP and MD at StrongPoint Baltics.
Marius Žilinskas, the Managing Director of E-bros, supports the idea of cooperation: “The increased demand in the market and shorter timeframes while implementing new projects encourage e-service providers to cooperate and to adapt their products, thus providing the opportunity to their customers to provide services particularly rapidly and qualitatively.“